General Rules is committed to deliver the goods ordered within 2 days from the order.

▪    If a product is unavailable or out of stock, customer will be informed at the earliest and may cancel the order. It may then request a replacement product or refund. 
The products are delivered to the address specified by the customer on the order in metropolitan France only. Bring France Home does not deliver outside of metropolitan France.

▪    Invoices will be emailed to the email address specified by the customer when the account is created or when the customer places the order. 
All claims must be sent to the address indicated in section 2. The client will check the general appearance of the packaging of the product delivered, in case of damage, he undertakes to report on the purchase order. In addition, he will inform the company Bring France Home within three days by e-mail. In case of non-conformity of goods delivered, the company Bring France Home will exchange the product or refund the customer. 
Shipping Rates 
Bring France Home applies a sliding scale fee based on the amount of the order before shipping.

▪    When using Promo Code, it is the amount of the order before discount and before shipping, which is used to define the amount of transportation fees. 
 It is for recipients to check the status of the package when delivered.

Any discrepancy in the receipt must be reported within 48 hours to in order to initiate a refund. 

Shipping fees


Free shipment from 50€ - 10€ shipping fees for orders below 50€


Free shipment from 100€ - 20€ shipping fees for orders below 100€

Rest of the World**

Free shipment from 150€ - 40€ shipping fees for orders below 150€

Free delivery if you chose to come to pick up your products in our shop (open everyday from 11am until 7pm).

* Austria Belgium Denmark Finland Germany Greece Irland Italy Liechtenstein Luxembourg Netherlands  Portugal Spain Sweden
** USA Canada Australia Japon South-Korea, Singapore, Taïwan, Hong-Kong, Brazil, Norway, Switzerland United-Kingdom